What Users are Saying
Respondents to our satisfaction survey often give comments about the service they received as well as users often e-mail us with additional comments. Below are some quotes from what users are saying about the Information Center for New Mexicans with Disabilities and BabyNet:
- “I was extremely satisfied with the service and would certainly use it again and recommend it to others. Thank you very much.”
- “My call back was within an hour of leaving a voicemail. The resource specialist was very courteous and helpful. I could tell she was trying very hard.”
- “The resource specialist was very helpful with lots of suggestions and information.”
- “Resource specialist was very friendly and helpful. I was able to file for my disability right away.”
- “I was surprised at the great response. I wish more agencies provided this service and were as accommodating as you all – most times it is like pulling teeth.”
- “I was surprised because often referrals I’m given don’t exist or aren’t helpful but she was very helpful and the referral she gave me was able to help right away.”
- “The person I talked to was extremely helpful, knowledgeable, friendly, and courteous. I enjoyed talking with her.”
- “I was glad to talk to a reasonable person and not get bureau-speak.”