Designed and Developed by Judith Stevens, M.Ed. and
Barbara Ibaņez, M.A.
Community Support Alliance at the Center
for Development and Disabilities
Guidelines for One-Stop Career Center operators and
diverse customers
Illustrated guidelines for One-Stop Career Center
operators and diverse customers
Mystery Shopper Observation
Checklist
Print off this observation checklist and visit your local One-Stop Career Center.FAX your
completed observation checklists to Judith Stevens at (505) 272-5280
PowerPoint Training with Self-Study
Scenarios
PowerPoint
training to support diverse customers to employment success is available upon
request. Send email to: Community Support Alliance
Federally funded (WI-11028-01-60) by
United
States Department of Labor Employment Training Administration
For the NMONE Program with the New
Mexico Division of Vocational Rehabilitation (NMDVR) through a subcontract
with the Community
Support Alliance (CSA) at the Center for Development
and Disability (CDD), University of New Mexico (UNM)