NMONE Training Project found what people with disabilities and family members thought what quality services to diverse customers looked like at the One-Stop Career Centers and then asked people all over the state to add their ideas so we could bring those ideas to you.

Updated! Mystery Shopper Checklist (in pdf format)

If the checklist does not open, go to www.adobe.com and download Acrobat Reader

The Mystery Shopper Checklist tailored to people with diverse ability.

Updated! Mystery Shopper Checklist Photo Tour

This tour provides photo examples of checklist items.

National Best Practice Research
Ideas about One-Stop Career Center services from around the country

Key Stakeholder Training Team

Advisory group to the NMONE training project

Regional Feedback (pdf)

What people in the four Work Investment Act (WIA) regions thought

NMONE Training Project Products

What was developed as a result of these ideas

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Federally funded (WI-11028-01-60) by

United States Department of Labor Employment Training Administration

For the NMONE Program with the New Mexico Division of Vocational Rehabilitation (NMDVR) through a subcontract with the Community Support Alliance (CSA) at the Center for Development and Disability (CDD), University of New Mexico (UNM)